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Create Transformational Online Courses

Beyond Satisfaction

by Breanne Dyck
If you're ready to build your next highly profitable online course, program or workshop but don't want to settle for less-than-transformational results, you need to read `Beyond Satisfaction.' Tara Gentile, creator of QuietPowerStrategy®

What's inside

Breanne Dyck has been featured in

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Table of Contents

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Foreword

By Jason Van Orden

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Foreword

By Jason Van Orden

As the co-founder of Internet Business Mastery, Jason Van Orden knows a thing or two about making business work in the online space.

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Introduction

to the Second Edition

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Introduction

to the Second Edition

A tidal wave of online courses is upon us; that's why now is the time for this book.

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Chapter 1

The Key to Creating Impactful Courses

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Chapter 1

The Key to Creating Impactful Courses

Discover the three Rs that lead to maximum impact in your online course, workshop or program.

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Chapter 2

The Quest for Bigger Business Growth

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Chapter 2

The Quest for Bigger Business Growth

We say we want to create better courses, but what does that actually mean?

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Chapter 3

Three Types of Participants

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Chapter 3

Three Types of Participants

Every course has these three types of participants, and each wants something different from you. Ignore them at your own risk.

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Your Turn!

Discover Your Perfect Participant

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Your Turn!

Discover Your Perfect Participant

Take immediate action by asking – and answering – these important questions about your Perfect Participant.

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Chapter 4

The Completion Conundrum

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Chapter 4

The Completion Conundrum

How important is it to have participants complete your course? Is completion the holy grail, or a distraction along the path to true success?

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Chapter 5

Predicting Satisfaction

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Chapter 5

Predicting Satisfaction

What if you could predict how satisfied your customers would be with your course, before they even bought it?

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Chapter 6

Beyond Satisfaction

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Chapter 6

Beyond Satisfaction

Customer satisfaction is only the beginning. Discover what comes beyond satisfaction ... and why you need to pay attention to it.

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Your Turn!

The Simplest Way to Get Participants Taking Action

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Your Turn!

The Simplest Way to Get Participants Taking Action

Apply this simple technique and quickly uncover the exact actions you need your partipants to take.

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Chapter 7

A Better Way to Measure Success

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Chapter 7

A Better Way to Measure Success

What does success actually look like in your course? Do you even know? Here's how to measure the success of your course.

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Chapter 8

Gathering Data and the GIGO Problem

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Chapter 8

Gathering Data and the GIGO Problem

Where to start looking when it comes to gathering feedback data – and how to do know if the data you've got is any good or not.

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Chapter 9

Making the Most of Customer Feedback

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Chapter 9

Making the Most of Customer Feedback

Customer feedback is a tricky thing. Using it properly requires a level of discernment and care.

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Your Turn!

Finding Where to Make Course Corrections

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Your Turn!

Finding Where to Make Course Corrections

Use your data and customer feedback judiciously to make adjustments to your course for the future.

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Conclusion

Where Online Courses Are Headed Next

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Conclusion

Where Online Courses Are Headed Next

What does the future hold? When you know the answer, you can prepare your business so it stands the test of time.

Reviews

About the author

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As the founder of MNIB Consulting, Breanne helps online training businesses scale their impact, their team and their revenue.

Her results-driven strategies blend operations management, business model development and learning & product strategy to create transformational learning experiences that customers can't stop talking about.

Breanne regularly consults on flagship products and programs, CreativeLive courses, live events and workshops for thought-leaders and influencers such as bestselling authors Chris Guillebeau, Tara Gentile and Natalie Sisson.

When she's not writing, consulting with clients or speaking, you're likely to find Breanne with her nose in a business book, playing designer board games or building Lego.

Featured Case Studies

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Tara Gentile

Tara Gentile created a remarkable customer experience in just two days.

quietpowerstrategy.com
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Marie Poulin

Marie Poulin found her perfect participants (and changed the course of her business).

digitalstrategyschool.com
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Natasha Vorompiova

Natasha Vorompiova got participants taking action in less than 5 minutes.

systemsrock.com
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Cory Huff

Cory Huff solved his retention problems, got more testimonials and increased sales.

theabundantartist.com
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The Master Class

An inside look at how we evaluate, iterate and improve upon our flagship course.

masterclasscourse.com

Are you ready to take your course Beyond Satisfaction?